Zambia Telecommunications Limited (ZAMTEL) has extended its current ‘Kwacha up for Grabs competition’ cell Z promotion from 6th August to 31st August, 2007.
Speaking at the on-going Agriculture and Commercial Show, Zamtel Public Relations
Manager, Charles Kachikoti, said his company is currently receiving approximately
ten thousand (10,000) entries per week.
He revealed that Cell Z currently has over 250, 000 subscribers on its mobile
cellular network and will soon be expanding its capacity in order to accommodate
over one million subscribers.
Mr. Kachikoti has also revealed that Zamtel is also in the process of improving its
billing system for its fax, internet and land phone facilities.
He said the new system, which is called Computerized Customer Care billing system,
will enable customers to access their bills after five minutes of using any of these
facilities.
Mr. Kachikoti further explained that customers using all three services will have a
single bill, unlike the current system were the bills are separate.
He added that bills can also be accessed online, thereby serving the customer from
going to Zamtel physically.
He said his company is committed to providing quality services to its customers in
line with this year’s Agricultural and Commercial show theme ‘Economic Empowerment’.
Mr. Kachikoti added that through the provision of communication, his company is
facilitating exchange of information which is key to development.
Meanwhile Mr. Kachikoti has further revealed that Zamtel is planning to reduce the
prices of its services further after the installation of the optic fiber network by
the year 2009, adding that the project is estimated to cost 100 thousand US dollars.
He said once in place, the optic fiber network will improve the network clarity and
stability as it is highly efficient.
Mr. Chikoti has since assured Zambians that although his company has continued to
make various transitions, it will continue revising technological innovations aimed
at satisfying customer needs.
WE DONT SEE WINNERS FOR KWACHA FOR GRABS. CAN WE FIND A WAY OF PUBLISHING THE WINNERS AND NOT ONLY IN THE PRESS. AN SMS TO ALL SUBSCRIBERS CAN DO AS WELL. WE AFFORD TOK TIME AND NOT A PAPER
JOZI #1. You right. There is got to be a way of informing winners. Not just publishing numbers in the tabloids. Yes! An SMS to all subscribers can do. By the way, does Cell Z intend to introduce WAP services on their network like Celtel. They got to be innovative like Celtel. Otherwise they losing customers to Celtel.
Can someone from Zamtel explain to me why sms’s from South African networks cant be received on Cell Z? Secondly why numbers from Zambian networks dont register on south African Cell phones.