University Teaching Hospital (UTH) management says it would not hesitate to take punitive measures on any of its nurses that mistreat patients at the the country’s largest hospital.
Making the warning in an interview with ZANIS, today, UTH spokesperson Pauline Mbangweta said any of its nursing staff member risk being dealt with once found wanting.
Ms Mbangweta also advised the general public not to have bad attitudes towards the nurses whenever they take sick relatives for medical attention at the hospital as they equally risk being dealt with.
She said that society and nurses need to have a good attitude towards one another for proper health services to be provided.
She said that some members of the community some times do have bad attitudes when they take their patients at UTH adding that this should not be the case.
Ms Mbangweta also urged nurses at the institute to always listen to whatever the general public community and patients want when they go there at UTH.
The UTH Public Relations Manager added that it was wrong for nurses to have bad attitude towards members of the community when they take their patients at UTH.
She said it was important that patients were always well looked after and cared for by nurses.
Mrs. Mbangweta however expressed happiness that the hospital has not recorded any reports of nurses mistreating patients.
She said the hospital management has put in place measures aimed at changing the bad attitude of some of its nursing staff towards patients.
To this effect, the hospital has put posters at the hospital that indicate what sort of disciplinary actions is taken on offenders and would be offenders.
Ms Mbangweta added that the hospital has been having workshops on how nurses should attend to members of the community and patients in good manner.
She pointed that UTH has in the past not been hesitating to deal with nurses that mistreat patients or members of the community when such reports are received.
She noted that with such measures the hospital has put in place were meant to deter would be offenders.
Ms. Mbangweta added that once such nurses are reported disciplinary action or dismissal is taken immediately.
ZANIS/AJN/ENDS/MM
Yes please dont hesitate.Some nurses at UTH are helpless and very arrogant.
All government workers are. Worse when one is a boss. It`s an African thing I think. Found the same thing when I went to Nigeria. Same attitude.
ba LT, whats up with your home page??
I am tempted to have this posting early enough owing to the respect I have for the nurses , a very noble calling indeed yet despised by many .They spend more time with patients more than any medic yet unappreciated . Who cared more and spent many hours with late goody the nurses …Yes they are human and prone to err but they need more of our support than condemnation . All we do as medics are orders … Can the Zambian perception change towards these dedicated people. Pay them more ,give them decent accommodation , boost their working morale …..the list is endless
this is a good move better late than never, UTH, or govt clinics, i witnessed how women are rediculed at the marternity clinics,how do you ask a grown woman of 35 / 40 ngati awasha kabudula just because they look combonish? they need to have respect for people and give comfort to patients.there are good nurses out there but the bad ones have damaged the reputation of the profession. yet when you meet the same nurses out side the country,they are so kind and make you feel that you are safe with them yet ku Zed banyoza bantu.you are afraid to go to the clinic,in UTH if there is no relative to take care of you, you will be lucky if the nurses can give you a cup of water. untill one sees it, then only can they believe. she lied that UTH has no record of nurses neglecting patients,
fire them all, ba galu!!
#6 I also repeat”Fire them all,ba imbwa”
Nurses in Zambia work under very difficult conditions with salaries to match. Government should give their professionals better standards of living and they in turn will do thier jobs well. Generally, Zambians are compasionate people and frustration can push anyone over the edge…
I concur with #8 Mikomfwa, bad pay brings bad attitude.
It’s all about very poor working coditions (even though some people are naturally born rude).Look at the attitute of nurses especially in England.Ask any Zambian who has had to give birth in the UK they all wish they had done their childbearing back home.Nurses here nurse according to your colour.And if anyone wanted to complain they bwould be told that the NHS funding is being depleted by foreign patients.
Hola I hate people who complain about the British but still live in their country. Why not go back home then?
# 8 n #9 …the other problem is most people end up taking courses that will get them employed not something they have passion for. the salaries in govt are poor and people have no option but to join the police force,ZNS,military,teaching and nursing because you are almost automatically employed after college. they need to make it attractive so people can enjoy their work. the conditions are surely poor but they need to love the job too.
My last posting , UTH is being headed by a great man DR Peter Mwaba , intellectual and I repeat very academically intellectual poached from UNZA dept of Medicine and very young ….Has great respect for nurses ..
Well I hope Peter Mwaba knows his foot from his face because Medics is a big issue in Zed. For example there is lack of basic dental care . Bad oral hygiene contributes to some diseases which could result in death. #11 you are right about that attitude.
I miss those nurses with see through uniforms….
# 14 I shall not mention your name , dental care falls under sub specialty of Maxilo facial medicine , yet dental surgeons are doctors in the field of dentistry which is equally broad …..
Theres just a general lack of professionalism in some jobs in Zambia , it’s not only nursing. Customer Service in Zambia is none existant. It’s like a screw sour face is a uniform for government workers in Zambia. The nurses in Zambia have an attitude as if it’s your fault that you have fallen sick and gone to the hospital. One wonders if some of the deaths how such unfriendly characters can be soem harold shipman killers on the low. They treat people according to social status because they feel theres no repraisals for certain actions.
Theres just a general lack of professionalism in some jobs in Zambia , it’s not only nursing. Customer Service in Zambia is none existant. It’s like a sour face is a uniform for government workers in Zambia. The nurses in Zambia have an attitude as if it’s your fault that you have fallen sick and gone to the hospital. One wonders if some of the deaths how such unfriendly characters can be soem harold shipman killers on the low. They treat people according to social status because they feel theres no repraisals for certain actions.
#17 The measure of greatness of mankind is , in the care o f the least of sub specials .. Nurses’ fall under the following sections and care for all:
1 Psychiatry patients
2. Geriatric patients
3. The terminally ill either cancer or HIV/AIDS Patients
4. Neonatal babies
5. Theater Nurses
6. Midwifery
7, general medicine add some
8. community nurses
9. Prison Nurses
.
The article is rubbish, Mbangweta can not just single out nurses when doctors who abandon patients are not disciplined. They treat doctors like gods. actually the public do not realise that a lot of people are dying because the doctors we have in Zambia have a very bad working culture. Nurses do not prescribe medication and if you continue targeting nurses then you are missing the most useless people in health provision in Zambia and you will continue dying while complaining. We have very bad working culture from most civil servants. My title deed for a plot in Livingstone is still being processed since 2002. What professionalism is there anyway?
Job satisfaction is zero.
Morale low. Many join the profession out of necessity rather than interest in a country where there are few options. The nursing selection process needs to be looked at. Same case with all other professions in Zambia, such as teachers, civil servants and doctors. Children look at their grades and that is what determines what they will do. That is a wrong approach.
BY the way Peter Mwaba is more than a Professor here IN TROPICAL MEDICINE IN Europe he IS A boss of your boss at your UNIVERSITY SORRY TO SAY THIS .
There at times I believe Maestro is right … and from today onwards I will so often side ….
We can not be ruled by politicians without education , today nearly every person had the audacity of condemning a grade FOUR in Kazungula …. and yet Micheal Sata is a grade 6 ………
Wiseman-reborn says you are really knowledgeable in this area.I concur with you,nurses work under extremely difficult situations.These people attend to many,many people in a time that you cant imagine in a day.-nurse to patient ratio abnormal here in Zambia. yet this cadre of health professionals is poorly paid,poorly accommodated.Lets respect them,they are also human beings with emotions.
Allow me to make a clarification , my wife is not a nurse , she is a political and democracy specialist from de-Hague least am misunderstood very Zambian
The worst form of betrayal i s masquerading as a church elder we do need honest persons to rule Zambia …. not conman
Nurses in Zambia work under severe strain and hardships. Patient load is unaccountable for, lack of proper euipment(even paper to write a report on), lack of medicines, poor pay and pecks, poor accommodation, {I have a relative who works in Zambia as a nurse.}. Its a pity when you compare the standards with the dev. countries, no wonder many ditched and dived for better waters! I would do the same if I was a nurse!!
I dont agree with the idea that these nurses are rude, they are overworked under immense pressure. No nurse undertakes that profession under duress, they all join because they love the profession and thats why they take oath on graduation day!!!! Gday bloggers..Am going Easter shopping..and its 12 MD…..
Before I go, Ba Wiseman fimo fimo, what do you mean in #25??
You really never cease to amuse me and yet amaze me at the same time..
Have a good Easter break…
#23 Big thumbs up, You have said the truth.. These nurses need all the respect. First mukalwale thats when people will appreciate and respect the nurses. I recently had a big abdominal operation,and thats when I witnessed what this profession is all about! great people they are indeed..
Story is very poorly written, contradicts it self and has very bad grammar. Secondly, who is Mbangweta to be issuing all these threats without having any incident to refer to…..other than issuing threats, how about improving the nurses conditions of service, so they can be happy and have better patient outcomes?
In ZEd, this has nothing to do with pay but rather trying to send a message of how important some people feel. Look at Banks equaly the care is non existence unless u have a fat account.
i totally agree with stripper,the story is pathetic.what will mbangweta do to members of the public who will confront nurses,according to her threats?b4 going public its better speeches are well organised to avoid ambiguity.do you really need posters in the hospital warning nurses about their work code?where is the admn, structure?
secondly i agree with some blogger who says that generally all public service delivery is poor pa zed in particular and africa in general.eg if u’ve some case with police,God knows how these guys work,u go to passport office kaya!!,to some banks-only frustrations etc.let’s all change,change and change!!!!!!!!!!!!!!
There is truth in the rudeness story but we should not tar every nurse with the same brush and pass generalisation. They are overworked, yes but who joined the medical or paramedical profession with their eyes closed?
I find this posting absolutely irrelevant and contradicting itself…..What was the aim of her speech if the nurses have never ill treated anybody? she just woke up and thought she should talk about a problem that however doesnt happen..Thats bull…please…our service providers are arrogant and think they are the shizzie, if we talk about bank tellers..eish.., govt officials……ni ziiii
I must however applaud the nurses from Luanshya hospital, they are the best, keep up the services dudes and dudettes! Thanks a Mil !
I am in love with a Stri-tri-tri-iipper!……………………I agree with you!
Its a matter of balancing remunerations with duties. If we feel nursing is that important, even teaching for that matter, then lets attach a value to the jobs and attract the right kind of people with the right attributes. One question though, tema setting iyo aya, truthfully for those nurses who treked from Zed and are now in the diaspora, has better pay made you a better nurse or person, in that you now pay closer attention to your patients and you look forward to your next day at work? Just wanted to know.
Its about time
Some nurses are naturally rude. Most male nurses in Zed are polite and very hard working.
But banamayo too much pakanwa. They even gossip about patients……….. Instead of helping them. Many of them joined nursing just becoz they wanted a job not that it was a calling.
Tionge my sis, how are you? i agree with you!
Nurse are evil
Baby C, how you?
Baby C, am fine sis. I was down last week but God is merciful am up and about.
#11 3RqU you can hate me as much as you like but I will always call a spade a spade.I have lived in both Zambia and the UK for me to understand the advantages and disadvantages in both.All I was trying to say was that those Zambian government nurses should be appreciated as they work under very dangerous conditions.They risk catching AIDS because they haven’t got enough gloves and so on.I never encountered any rude nurses in Zambia maybe because we attended the high cost ZCCM hospitals. Now coming to the UK.As a citizen I have every right point out things which are not right because unlike people like you they listen.So for your own info I will not uproot my family to go to Zambia because you feel I should do so.There is only one Queen in England…and I pledge allegience to her alone
Bad salaries and poor conditions, I would be rude too
only nuns are expected to be nice, but I hear they are ruder than the ordinary nurses
#45, Kadoyo, you have mad me laugh.
All those rebuking nurses wishing you good health. Mwilalwala iyooo.Ba Nurse bantu like you with flaws and goodies. Happy Easter all the same!!!
@45 Kadoyo, I meant .. you have made me… ….sorry..
#44 Hola,i had my kids in England as well and i have never encountered rude nurses here,i don’t know which hospital you had your babies but the fact is UK nurses are far more friendly than Zambians as you said yourself you were privileged to go to a high cost hospital and you cannot compare with that
Number 6 and 7 if it weren’t for the nurses u calling dogs u wouldn’t have been born ba fintufyenu…if they are galu u were also born from ba imbwa m******mwe!!
#49, you have hit the nail on the head, anso mwansekesha sana, though the issure is very serious,,, awee.. bye for now kuti nalufyanya imilandilo. Gdnight all good and evils…..
A good laugh, thats where L.T. comes in handy indeed. ….
#44 What an embecile you are. Queen queen mfyo mfyo mfyo sha !