Ecobank won the Best Digital Strategy Award at the Retail Banker International’s prestigious awards ceremony held at the Waldorf Hilton Hotel in London last week.
The Ecobank Mobile App, which has already been downloaded by over 5 million customers, is a unified banking app serving 33 African countries, enabling 24/7 banking services and transactions in 18 different currencies and in four major languages: English, French, Portuguese and Spanish.
In Zambia, over 50,000 customers have opened an Xpress Account with Ecobank which can be opened instantly on the mobile phone.
Ecobank says its digital strategy leverages digitalisation for scale and ubiquity and is the key plank in its ambition to be the top consumer financial services franchise in Africa and to achieve its target of serving 100 million customers.
Ecobank Group CEO Ade Ayeyemi said: “This award is a real vote of confidence for the hard work of everyone at Ecobank and the massive strides that we have made in meeting the changing ways that consumers are demanding to engage with their bank. I’m delighted that Ecobank has achieved this recognition and rest assured that it will strengthen our determination to be the bank of choice for Africa by further developing our products and services to meet our customers’ needs.”
“Ecobank’s digital strategy leverages innovative technology to give Africans the convenience of 24/7 banking wherever and whenever they want. As a pan-African bank we’re absolutely committed to meeting the rapidly changing demands for convenience and functionality that Africans need and demand. It’s part of our ethos and it is also a major step towards eradicating financial exclusion from the continent” said Ade Ayeyemi.
And Ecobank Zambia Managing Director Mr. Kola Adeleke says the Bank will continue to leverage on the power of digital to grow its business.
“Ecobank takes pride in bringing innovative products for the Zambian customers in line with our strategy for financial inclusion. We have developed this fast, convenient and innovative mobile banking solution within the lifestyle of our customers and improve the uptake of digital financial solutions by both banked and unbanked in Africa”, said Mr. Adeleke.
Ecobank was also shortlisted at the Retail Banker International awards for Best Payment Innovation for its Ecobank Xpress Cash which is a card-less withdrawal solution which is integrated in the Ecobank Mobile App and available in all 33 African countries where Ecobank operates.
The bank was also shortlisted for Product Innovation of the Year for its groundbreaking Ecobank Mobile App.
This is great for us l believe. These are some of the positives of globalisation. This is proving the weakness of Rostow Theory of development. But again this fast lane we have joined means blacks no use of brains . We have been turned into zombes or sleep walkers or headless chickens. But anyhow, we thank ECOBANK for the initiative. At-least better than post office in the name Natsave. Ma, ma, this country needs a signal indeed!
Good for them; i still don’t trust Nigerian banks because of Nigerian conmen;
Where is my bank FNB ranked in digital application?
Zambian banks are deliberately holding off new innovations because they are making a killing with outdated systems so why should they invest and the regulator is sleeping!!
Way to go.the mobile app is truly banking at your fingertips.The future is Pan African