Friday, November 22, 2024

Disruption Of DSTV and GOTV Services

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Government wishes to inform the Nation that there has been a disruption of signal on a number of channels affecting customers on GOtv, DStv and DStv Stream across Africa.

The signal disruption has been caused by a breakdown in the Intelsat 33e satellite in geostationary orbit (GEO).
In Zambia, on the GOtv platform, 6 sites out of 11 were totally down. 5 were recovered by Tuesday and 6 are being worked on and will soon be recovered.

Technical people from Multichoice Africa are in the country and have so far managed to recover 4 of the 6 sites; Kabwe, Solwezi, Kafue and Choma. Kasama and Chipata sites are expected to be restored tomorrow, October 27, 2024. Further, all issues on DStv have since been resolved and DStv remains fully operational.

Also, Multi choice has since assured All GOtv customers in the affected sites that had active subscription of compensation accordingly.

Government regrets this inconvenience and will ensure that relevant authorities work towards a speedy resumption of services.

Thabo Kawana
Permanent Secretary
Ministry of Information and Media

11 COMMENTS

  1. The explanation doesn’t sound overly truthful, as always with politicians. I am sure power issues have a big role to play in this problem!

  2. Is DStv so important that government can start giving excuses on their behalf? With the current power situation I don’t think the majority would care at all if DStv was working or not.

    12
    • The greatest losers are guest houses that have gensets and provide these services as part of guest entertainment. I see you have no genset,but a torch is also ok

      2
      2
    • #MuZambian only a person with fish brain can be boasting about these everyday gadgets. I can see your genest uses water to run.

      3
      1
    • @Deja Vu, If you just look South of Zambia to Johannesburg, DSTV or Multichoice as they are known bribed a senior government appointee in the SABC named Hlaudi with K15 million. This was to access the SABC’s archives. The courts have found this to have been a corrupt payment and last week ruled that Hlaudi must pay back that money. Try and dig into your Information ministry

    • Imagine being asked to subscribe and end up using double the amount because of bundles through DSTV streaming on mobile phones. Eish! life can be had especially in this new down.

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