Zamtel Chief Executive Officer Sydney Mupeta says the state-owned telecommunications firm is now poised to be a dominant player in the digital space has developed and rolled out a number of digital solutions in the Zambian market.
Mr Mupeta said Zamtel has in the recent past focused its attention on coming up with innovative products and services which are relevant to the needs of the customers.
He cited the launch of new products such as Velocity, a home super-fast-unlimited internet which he said has revolutionized the user experience for home internet in Zambia.
Mr Mupeta was speaking recently when he opened a Zamtel Customer Service Centre at Makeni Mall in Lusaka.
He said the opening of the Service Center is in line with Zamtel’s new strategic direction of taking service-access closer to its customers.
“Over the years we have realized that one of the challenges our customers face is access to our products and services. This Service Center, therefore, will provide convenience to the people of Makeni, Lilayi, Chilanga, Chawama, and surrounding areas. I therefore would like to appeal to our customers who live around the Makeni area to take advantage of this new Service Center by walking in and purchasing a velocity router for their home use,” Mr Mupeta said.
He said Zamtel has now rolled out 68 Mini-Shops countrywide targeted mainly in the high-density communities as well as in the rural areas in an effort to bring services closer to customers.
Mr Mupeta said the opening of the Makeni Service center brings the total number of our Service Centers to 38, excluding Mini-Shops
Here we go again with this IT Engineer Mupeta ….he was given an assignment to reduce costs but he is talking about being dominant when you have never produced a single profit or paid govt any dividends
I have to say, I use zamtel for my personal internet at my home and for all my business offices around the country and I am very impressed with the reliability of zamtel. They are truly a force to reckon with. Continue representing the country very well. Do not take the comment from that f00l tarino seriously. He is a diasporan who left this country in the 90s and has no idea. He is still living in the nostalgia of when we had drinks like tarino in circulation. He is a lost mbuzi
I would like to take this opportunity to ask you all to participate in this voting pattern surveY:
ALL THOSE THAT WILL OR PLAN TO VOTE FOR THE UPND, CAN YOU PLEASE UPVOTE THIS COMMENT. ALL THOSE WHO WILL OR PLAN TO VOTE FOR THE PF CAN YOU PLEASE DOWNVOTE THIS COMMENT. Thank you
You can be the major player but you need to improve your internet service…most times it’s so poor despite you have probably the cheapest internet bundle offers on the market
We wish you well …just work on your internet provision…it’s very poor
Good job zamtel your services continue to improve over time
Bring us real news. Not opening of service centers.
Why do you always fight for air space napashili? Waste of time.
Anything you put you mind to is possible…just keep working on your objectives as a company
So far so good i am impressed with the improved internet on the routers
I’m just not happy with their internet. I think it should be 1G.
Like how do you let your tummy get to that level? Candidate for BP, diabetes, COVID.
Zamtel has Affordable services
Continue with the good work in meeting the standards of the digital market
Keep it up zamtel
Job well done for expanding this will make it easy access to your services
The people who told us the Zamtel is not making profits, sale it are in UPND,the only thing UPND know is selling things .Mines sale to foreigners, Jet Airplane i will sale…of everything ni sale sale alaaa , A nation becomes toothless without out national assets. I can’t vote for ba under5 because they will can and sale the two mines back to foreigners KCM and Mpani what will become of Zambia this two mines can generate 6 billion dollars per year for this country therefore it’s important that the mines remain in the hands of Zambians. Can Zambians run them yes.
Good job Zamtel it’s good that you have continued to improve the internet